Our appointment scheduling solution automates patient scheduling with reminders and calendar integrations, reducing missed appointments and enhancing operational efficiency. This tool ensures timely care and smooth patient flow, supporting healthcare providers in delivering consistent, organized services.
Healthcare CRM Software Development
Services Company
Statistics
Doubts about developing healthcare products? Here's a quick market overview
$258.30 million
Projected market volume for the digital health market by 2029
89%
Of healthcare organizations reported data breaches within the last two years
84%
Of physicians consistently use EHR systems in their practice
90%
Hospitals have AI or automation strategies in operation
Core Services
Our services for medical businesses
Medical App Development
Our healthcare CRM app development service creates applications that help with patient management, health monitoring, and telehealth services. These apps enhance care accessibility, improve patient engagement, and support healthcare providers with the delivery of efficient, patient-centered care.
Custom Medical Software Development
Through custom medical software development, we deliver custom solutions that address the unique needs of healthcare providers. Our software integrates easily with existing systems, optimizing workflows, ensuring data security, and enhancing operational efficiency.
EHR/EMR Systems
Our EHR/EMR development solutions digitize patient records, ensuring secure, accessible data management that supports clinical workflows. These systems improve diagnosis, treatment speed, and regulatory compliance, helping providers maintain high standards of care.
Patient Portal Software Development
Our patient portals offer patients secure access to their medical records, appointment scheduling, and direct communication with providers. This enhances patient engagement, reduces administrative tasks, and supports personalized, responsive care.
Telemedicine App Development
Our healthcare CRM application development services include telemedicine apps that enable virtual consultations, remote monitoring, and follow-up care, offering patients convenient access to healthcare.
Wellness App Development
Our wellness app development includes tools for health tracking, fitness plans, and preventive care. These apps aid patients to actively manage their well-being, fostering healthier lifestyles and supporting proactive healthcare approaches.
Healthcare CRM Development
Evinent’s healthcare CRM software for the healthcare industry helps manage patient interactions, schedule appointments, and foster personalized communication, strengthening relationships and improving service delivery.
Healthcare Software Modernization
Our healthcare software modernization service updates outdated systems to enhance efficiency, scalability, and compliance. This ensures that healthcare providers stay competitive while maintaining secure, reliable operations.
Key Achievements and Metrics
30
countries are where we proudly serve our customers
100%
successfully completed project rate
15
years of experience in software development
78%
of our projects are enterprise
Why US
Why choose Evinent?
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+50 dedicated team
Customized Solutions for Unique Healthcare Needs
At Evinent, we specialize in developing CRM software for the healthcare industry, adapted to the specific workflows of each organization. Whether managing patient data, scheduling appointments, or automating communication, our solutions are built to align perfectly with your operational needs, enhancing efficiency and adaptability.
Easy Integration with HealthTech Ecosystems
Our CRM systems integrate effortlessly with existing EHR/EMR systems, telemedicine platforms, and patient portals, creating a centralized access point for patient data. This integration simplifies workflows and supports a cohesive, optimized healthcare environment, driving operational efficiency with the help of a healthcare CRM solution company ecosystem.
Enhanced Patient Engagement Tools
Evinent’s CRM solutions include features like automated reminders, personalized communication, and feedback collection tools. These features strengthen relationships between providers and patients, improving engagement and satisfaction, while supporting a higher quality of care and patient retention.
Scalable Solutions for Growth
Designed to grow with your organization, our CRM software development for healthcare easily accommodates an expanding patient base and supports new feature integrations. Evinent’s scalable approach ensures that as your healthcare organization grows, your CRM continues to perform perfectly, without compromising functionality.
Certifications and achievements
Core solutions
Healthcare solution development expertise
Appointment Scheduling Solution
Patient Communication Hub
Evinent’s patient communication hub centralizes email, SMS, and in-app messaging, enabling personalized follow-ups and direct patient interactions. By fostering strong patient relationships, this solution improves satisfaction and retention, contributing to a more engaging healthcare experience.
EHR/EMR Integration Module
Our EHR/EMR integration module allows direct CRM integration with EHR/EMR systems, providing synchronized workflows and consistent data access. This secure integration allows for data management across healthcare platforms, promoting efficiency and better patient outcomes.
Telemedicine CRM Module
The telemedicine CRM module enables healthcare providers to manage virtual consultations directly from the CRM, including video call scheduling, patient record access, and follow-ups. This module enhances the virtual care experience, making telemedicine more accessible and efficient.
Patient Feedback and Survey Tool
Our patient feedback and survey tool allows healthcare providers to collect real-time patient feedback through customizable surveys and automated tracking. This tool enables organizations to improve services and address patient needs proactively, enhancing overall satisfaction.
Healthcare Analytics Dashboard
The healthcare analytics dashboard provides real-time insights into patient interactions, appointment trends, and communication effectiveness. By leveraging data-driven insights, healthcare providers can make informed decisions that optimize performance and improve patient engagement.
Integrations
Integration and modernization
Evinent’s integration and modernization services enable healthcare organizations to connect and improve their existing systems effectively. We prioritize CRM integration with essential healthcare platforms and the modernization of legacy systems to enhance performance, security, and scalability.
Legacy System Modernization
Our team updates outdated healthcare systems, aligning them with current standards for improved efficiency, speed, and adaptability. Unlike others, we have extensive experience with complex modernization projects, ensuring your legacy software remains compatible with new technologies and continues to support your organization’s growth.
Third-Party Healthcare Platform Integration
We integrate third-party platforms, including EHR/EMR systems, telemedicine applications, and patient portals, creating a connected healthcare ecosystem that enhances patient care and operational effectiveness.
Customized Healthcare System Integration
Our integration services are designed to meet specific organizational needs, connecting various healthcare tools and applications. This unified approach allows for consistent data flow and an improved patient experience across all systems.
Efficient Implementation with Minimal Disruption
Our integration and modernization processes are developed to minimize disruption, enabling your organization to continue daily operations while benefiting from the improvements in performance and efficiency.
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Stack
Technology stack for secure and exceptional healthcare software
Front-End Technologies
Back-End Technologies
Database technologies
Infrastructure Technologies
Security Technologies
Project flow
How we develop custom healthcare software
Our development process guides your project from concept to a fully functional, secure healthcare solution custom-built to your needs.
Discovery & planning
UI/UX Design
Development
Integration of Key Healthcare Systems
Rigorous Testing and Compliance
Security
Launch and Ongoing Support
Discovery & planning
We begin with an in-depth analysis of your organization’s requirements and the healthcare industry landscape. This includes defining essential features like patient data management, secure communication channels, and compliance requirements. This careful planning helps create a foundation for a successful healthcare CRM solution.
UI/UX Design
Our design team crafts a user-friendly interface that prioritizes ease of navigation and patient engagement. The goal is to develop an intuitive experience for both providers and patients, ensuring a smooth flow of interactions across all touchpoints.
Development
In the development phase, our engineers build out the system’s core functionalities, ensuring the software adheres to healthcare-specific requirements. This phase includes creating secure data storage, communication tools, and administrative features, all designed to handle sensitive patient data with reliability and precision.
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Integration of Key Healthcare Systems
To enhance the functionality of your software, we integrate vital healthcare systems, including EHR/EMR, telemedicine platforms, and patient portals. This ensures a unified ecosystem that supports simple workflows and centralized data access.
Rigorous Testing and Compliance
Quality and compliance are paramount. Our team conducts comprehensive testing across multiple environments to ensure all features work as intended and meet healthcare regulations. This phase guarantees that your software is both reliable and compliant with standards.
Security
Data security is a top priority in our healthcare software development process. We implement advanced security protocols, including encryption, access controls, and continuous monitoring, to safeguard sensitive patient data. Our solutions are designed to meet industry standards like HIPAA, ensuring compliance and protecting your organization against data breaches and unauthorized access.
Launch and Ongoing Support
After deployment, we provide continuous support, monitoring performance, addressing any issues, and implementing necessary updates. Our ongoing improvements keep your software aligned with customer needs, ensuring its longevity and effectiveness.
Discovery & planning
Discovery & planning
We begin with an in-depth analysis of your organization’s requirements and the healthcare industry landscape. This includes defining essential features like patient data management, secure communication channels, and compliance requirements. This careful planning helps create a foundation for a successful healthcare CRM solution.
UI/UX Design
UI/UX Design
Our design team crafts a user-friendly interface that prioritizes ease of navigation and patient engagement. The goal is to develop an intuitive experience for both providers and patients, ensuring a smooth flow of interactions across all touchpoints.
Development
Development
In the development phase, our engineers build out the system’s core functionalities, ensuring the software adheres to healthcare-specific requirements. This phase includes creating secure data storage, communication tools, and administrative features, all designed to handle sensitive patient data with reliability and precision.
Integration of Key Healthcare Systems
Integration of Key Healthcare Systems
To enhance the functionality of your software, we integrate vital healthcare systems, including EHR/EMR, telemedicine platforms, and patient portals. This ensures a unified ecosystem that supports simple workflows and centralized data access.
Rigorous Testing and Compliance
Rigorous Testing and Compliance
Quality and compliance are paramount. Our team conducts comprehensive testing across multiple environments to ensure all features work as intended and meet healthcare regulations. This phase guarantees that your software is both reliable and compliant with standards.
Security
Security
Data security is a top priority in our healthcare software development process. We implement advanced security protocols, including encryption, access controls, and continuous monitoring, to safeguard sensitive patient data. Our solutions are designed to meet industry standards like HIPAA, ensuring compliance and protecting your organization against data breaches and unauthorized access.
Launch and Ongoing Support
Launch and Ongoing Support
After deployment, we provide continuous support, monitoring performance, addressing any issues, and implementing necessary updates. Our ongoing improvements keep your software aligned with customer needs, ensuring its longevity and effectiveness.
Recommended articles
Recommended articles
Legacy Application Modernization Guide
Health Informatics in 2025
Healthcare Software Product Development in 2025
What is Application Modernization
Healthcare Mobile App Development
Healthcare Software Modernization
Application Modernization Strategy
Application Modernization Trends 2025
Application Modernization Roadmap
Application Modernization Challenges
What is IT Transformation
On Premise to Cloud Migration
FAQ
Still have questions?
What are CRM development services?
CRM development services involve creating personalized software solutions that help organizations manage customer or patient relationships effectively, improving engagement and operational efficiency.
What is CMS vs CRM software?
A CMS (Content Management System) primarily focuses on creating, managing, and publishing digital content on websites, such as blog posts, multimedia, and webpages. CMS tools speed up the process of content updates, version control, and design management, making it easy for non-technical users to maintain a website's content. In contrast, a CRM (Customer Relationship Management) system is designed to track and manage customer or patient interactions, supporting relationship-building and engagement.
How to build a CRM system from scratch?
Building a CRM system begins with defining key requirements like contact management and healthcare software integration. An intuitive interface is designed for easy navigation, followed by developing core features—data storage, scheduling, messaging, and task management. Full integration with EHR/EMR ensures unified data flow. Rigorous testing and compliance checks guarantee performance, usability, and data security.
What does CRM tell you?
A CRM system provides valuable insights into patient or customer behavior and engagement trends. By tracking interactions and touchpoints, it reveals patterns such as high-engagement times, common inquiries, and patient satisfaction levels. It also collects feedback and engagement metrics, helping healthcare providers adjust services, optimize communication strategies, and enhance patient relationships. Additionally, CRM analytics can forecast needs and personalize outreach, fostering proactive, data-driven decision-making.
What technologies should be used to develop CRM?
Developing CRM software for healthcare involves using a robust tech stack suited to the industry’s security and scalability needs. Microsoft .NET (C#) serves as the core backend technology, offering high performance and security for healthcare applications. For data management, MSSQL or Azure SQL databases provide reliable and efficient data handling. Microsoft Azure as a cloud platform supports scalability and compliance, ensuring the system can handle growing data volumes securely. Integration tools such as Azure Logic Apps or API Management enable smooth, secure connectivity with other healthcare systems like EHR/EMR. For analytics and reporting, Power BI provides valuable insights, while advanced data handling can be achieved through Azure Machine Learning for predictive analytics and data-driven decisions.
Drop us a line
78%
Enterprise focus
20
Million users worldwide
100%
Project completion rate
15+
Years of experience