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_ll2lrT.webp "web-based chatbot for automated candidate")
_caijuL.webp "mobile front office app for an e-commerce retail company")
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.webp "scalable e-commerce platform designed for business growth and agility")
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- Strategic Consulting – We maintain regular communication with companies to define the chatbot objectives, identify user needs, and establish the KPIs that will evaluate our progress.
- Conversation Flow Design – Our chatbots use intention identification, context awareness, and iterative learning to guarantee natural and interesting conversations.
AI Chatbot Development
Services Company
Our Clients & Partnerships
100+ stores
E-commerce leader in Central Asia
160+ locations
Top electronics retailer in Eastern Europe
7 million people
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Vision care innovator
30+ years of expertise
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Digital transformation in Africa
25+ years of excellence
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Furnishings leader in the Gulf
Trusted by millions
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Сhildren's brand in North America
thousands of products
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Top baby retailer in the Persian Gulf
sustainable solutions
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Luxury packaging provider in Europe
Core Services
AI chatbot solutions we offer
Conversational AI Bots
Our leading AI development team creates chatbots for natural, interactive user conversations. Our team's AI projects have been in deep learning, which requires vast datasets. It can discern user intentions and come up with relevant inputs. Our extensive machine-learning knowledge directly impacts customers by making communication human-like and effortless during conversations.
Multilingual Chatbots
Developing AI solutions for international businesses has given us extensive experience in multilingual chatbot technology. We understand the complexities of natural language processing across different languages and cultural nuances. Our expertise allows us to build chatbots beyond simple translations, ensuring accurate communication adapted to regional and industry-specific needs.
AI-powered Customer Support Bots
Our AI-powered automation, customized for businesses, is a game-changer in customer service. By harnessing machine learning models and predictive analytics, we can accurately predict and respond to customers' needs in a timely manner. Our custom chatbot development services, part of our support programs, further streamline the process, enhancing the efficiency of the entire service system.
Chatbot Automation for Business
We have extensive experience developing AI automation tools that optimize operations across various industries. From managing customer interactions to enhancing marketing campaigns, our chatbots help businesses minimize manual effort while ensuring high engagement. For example, one of our chatbots for automating communication processes allowed our client to optimize the hiring process of job candidates and reduce the cost of hiring more online consultants.
Why US
Why choose Evinent?
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+50 dedicated team
Proven Expertise
Evinent, with over 15 years of experience, has been constructing and applying cutting-edge AI solutions in different fields like retail and HR. Some examples of what our team has achieved are an Advanced System or Product Recommendation Engine, which was developed for e-commerce. It will use machine learning and big data technologies to perfect the customer experience of buying and increase sales.
Custom AI Solutions
Our AI-based chatbot development company functions uniquely to adapt AI to each industry's specific needs and requirements. Whether we build conversational AI bots or develop intelligent recommendation systems like the e-commerce system we've created, we ensure that our AI aligns with your business goals and your customers' demands.
Omnichannel Integration
We understand that modern businesses need chatbots that seamlessly operate across multiple platforms. Our AI-powered chatbots integrate with social media, CRM systems, eCommerce platforms, and messaging apps, ensuring consistent and efficient customer interactions. This approach allows businesses to engage with their audience wherever they are, providing a unified and responsive communication experience.
High ROI
Our AI-powered solutions, including advanced chatbot systems, have a track record of driving revenue growth. Our chatbots increase conversions and operational efficiency by enhancing customer interactions, automating processes, and optimizing user engagement. With improved customer satisfaction and reduced support costs, businesses can achieve a significant return on investment while maintaining high-quality service.
Certifications and achievements
Features
How AI chatbot development can benefit your business
Automated Business Operations
Our ai chatbot app development services simplify handling customer interactions, requests, or recurring business tasks. We leverage our expertise in building intelligent systems, such as our AI-driven Personnel hiring, to create chatbots that maximize productivity and customer satisfaction, thus reducing the need for constant human intervention.
Advanced Security & Compliance
Strong security measures are essential for handling sensitive customer data. Our AI-driven analytics and data management expertise enable us to develop secure chatbot solutions that comply with industry standards and safeguard data privacy encryption, and other privacy standards.
Scalability & Customization
Our chat bot development services are designed to adapt to your enterprise's growing needs and are programmed for startups and large enterprises. The chatbots built by us can grow and adapt to handle users' increasing demands while maintaining the expected high performance. With a wealth of knowledge in AI-driven automation, we ensure that chatbots are flexible enough to adapt to changing business needs.
Ongoing Support & Maintenance
Evinent offers ongoing support, performance monitoring, and improvements for AI chatbot solutions. This is mainly due to our expertise in keeping AI-based systems functioning, which involves sophisticated machine-learning platforms. As a result, your chatbot will be smooth and modern and, in the long run, guarantee business growth.
Clients testimonials
Our customers' success stories speak louder
Here's how our client's feedback on our collaborative approach and the solutions we've implemented together.
Solutions
AI chatbot solutions we have developed
We design and develop intelligent chatbot solutions that enhance customer interaction, automate business processes, and provide valuable insights. Using machine learning (ML), and big data analytics, as a chatbot agency, we develop bots that are not only adaptive to user behavior but also highly responsive, ensuring the real-time nature of our solutions.
Defining Goals for Chatbots
Custom Chatbot Development
- Chatbot Architecture & UX Design – We prioritize the usability and efficiency of chatbots, which ensures that they provide uninterrupted user experiences and operate at peak functionality.
- Scalability & Security – Our solutions are tailored to the challenges of an increasing number of users and comply with stringent data security and compliance standards.
- Multichannel Deployment – Our chatbots are designed for cohesive integration into various platforms, such as conversational AI chatbot development services for websites, mobile apps, social media, and messaging applications such as WhatsApp and Facebook Messenger.
- Integration with Internal Systems – Our chatbots integrate seamlessly with CRM, ERP, e-commerce platforms, and databases, delivering data synchronization and improving operational efficiency.
- Testing & Optimization—To enhance the chatbot's effectiveness, we conduct comprehensive performance tests, monitor it, and continuously improve it.
Chatbot Solution Integration
- API Development & Cross-Platform Compatibility – We can quickly integrate our chatbots with third-party APIs and fully integrate them with your existing business tools to provide more functionality.
- Analytics & Reporting – We use real-time monitoring and reporting solutions to gauge the efficiency of chatbot interaction, user activity, and performance in general.
Advanced Capabilities
- AI & Machine Learning (ML) Algorithms – Our chatbots go beyond simple automation. They learn and adapt using advanced AI technologies.
Industries
Different industries for which we can create AI chatbots
Healthcare
E-Commerce
Retail
Manufacturing
Education
Evinent creates chatbots with artificial intelligence to help healthcare professionals communicate, find patient appointments efficiently, and even diagnose patients. Our answers function to complete quests that can not be solved with human intelligence, for instance, identifying the results of laboratory tests and providing correct results to the patients.
We design smart chatbots that change the way people shop online. AI chatbots offer product recommendations, personalize customer support, and track orders in real-time, ensuring profitable eCommerce businesses.
Our AI-generated chatbots now assist companies with intelligent customer service, discreetly managing loyalty programs and providing personalized shopping help. Evinent chatbots are designed to blend smoothly with online and in-store operations, which will positively impact customer satisfaction and ultimately, sales.
Evinent’s AI chatbot solutions support manufacturing companies in optimizing inventory management, coordinating communication with suppliers, and automating internal processes. They access real-time production workflows, enabling our chatbots to boost operational productivity and decision-making.
Our involvement in developing AI chatbots for educational institutions allows us to improve student engagement, simplify administrative tasks, and provide academic help almost instantly. Evinent’s options facilitate registration, distribute learning resources, and promote hands-on learning opportunities.
Healthcare
Evinent creates chatbots with artificial intelligence to help healthcare professionals communicate, find patient appointments efficiently, and even diagnose patients. Our answers function to complete quests that can not be solved with human intelligence, for instance, identifying the results of laboratory tests and providing correct results to the patients.
E-Commerce
We design smart chatbots that change the way people shop online. AI chatbots offer product recommendations, personalize customer support, and track orders in real-time, ensuring profitable eCommerce businesses.
Retail
Our AI-generated chatbots now assist companies with intelligent customer service, discreetly managing loyalty programs and providing personalized shopping help. Evinent chatbots are designed to blend smoothly with online and in-store operations, which will positively impact customer satisfaction and ultimately, sales.
Manufacturing
Evinent’s AI chatbot solutions support manufacturing companies in optimizing inventory management, coordinating communication with suppliers, and automating internal processes. They access real-time production workflows, enabling our chatbots to boost operational productivity and decision-making.
Education
Our involvement in developing AI chatbots for educational institutions allows us to improve student engagement, simplify administrative tasks, and provide academic help almost instantly. Evinent’s options facilitate registration, distribute learning resources, and promote hands-on learning opportunities.
Project flow
Our chatbot development process
Data Collection
AI model training
Development & Integration
Testing & Deployment
Monitoring & Optimization
Data Collection
Reliable data is the basis of chatbots. Our chatbot development company gathers and organizes information from various sources: customer support logs, CRM systems, shopping interactions, and the history of chat data. Our method makes chatbots learn from activity-specific and issue-dependent datasets that are more intuitive and can handle real-life situations. Developers combine outward APIs, knowledge bases, and domain-specific corpora to improve the chatbot's understanding and response accuracy.
AI model training
First, the data is the main thing that determines the chatbot training task for the trained chatbot. The model is taught using advanced ML algorithms. These methods include supervised and unsupervised learning, where we mold the model to understand the user intent, catch the context, and make human-like replies. Our skills in AI help us perfect the chatbot’s learning process, and thus, it becomes an efficient personnel that evolves along with customer requests, delivering worthwhile and personalized information.
Development & Integration
We are entering the development and integration phase with a trained AI model. Our team is responsible for creating an architectural design for a chatbot specialized to your business needs, whether for customer support, lead generation, or process automation. The chatbot connects directly to existing CRM, ERP, and eCommerce systems and can be accessed through various channels like WhatsApp or Facebook Messenger. A modular development approach ensures that the chatbot is adaptable, scalable, and future-proof, allowing for expansion.
Testing & Deployment
We thoroughly check and validate the chatbot through various tests before launching it to ensure it performs well in different scenarios. The testing process involves assessing intent recognition accuracy, analyzing response time, verifying security compliance, and ing multilingual support. Our experts address scenario-specific issues by fine-tuning conversation flows based on real user situations and feedback. Once completed, we deploy chatbot development solutions across platforms to ensure they operate effectively in diverse environments and provide the best possible user experience.
Monitoring & Optimization
After deployment, chatbots still need to be constantly optimized and supervised. Our ability to track chatbot efficiency and improve response accuracy by adjusting them is made possible using real-time analytics, chatbot user feedback, and AI-powered insights. The chatbot can adapt to and improve based on user interactions by introducing automatic learning mechanisms. Our ongoing support and maintenance guarantee that your AI chatbot stays up-to-date is scalable, and aligns with your business objectives.
Data Collection
Data Collection
Reliable data is the basis of chatbots. Our chatbot development company gathers and organizes information from various sources: customer support logs, CRM systems, shopping interactions, and the history of chat data. Our method makes chatbots learn from activity-specific and issue-dependent datasets that are more intuitive and can handle real-life situations. Developers combine outward APIs, knowledge bases, and domain-specific corpora to improve the chatbot's understanding and response accuracy.
AI model training
AI model training
First, the data is the main thing that determines the chatbot training task for the trained chatbot. The model is taught using advanced ML algorithms. These methods include supervised and unsupervised learning, where we mold the model to understand the user intent, catch the context, and make human-like replies. Our skills in AI help us perfect the chatbot’s learning process, and thus, it becomes an efficient personnel that evolves along with customer requests, delivering worthwhile and personalized information.
Development & Integration
Development & Integration
We are entering the development and integration phase with a trained AI model. Our team is responsible for creating an architectural design for a chatbot specialized to your business needs, whether for customer support, lead generation, or process automation. The chatbot connects directly to existing CRM, ERP, and eCommerce systems and can be accessed through various channels like WhatsApp or Facebook Messenger. A modular development approach ensures that the chatbot is adaptable, scalable, and future-proof, allowing for expansion.
Testing & Deployment
Testing & Deployment
We thoroughly check and validate the chatbot through various tests before launching it to ensure it performs well in different scenarios. The testing process involves assessing intent recognition accuracy, analyzing response time, verifying security compliance, and ing multilingual support. Our experts address scenario-specific issues by fine-tuning conversation flows based on real user situations and feedback. Once completed, we deploy chatbot development solutions across platforms to ensure they operate effectively in diverse environments and provide the best possible user experience.
Monitoring & Optimization
Monitoring & Optimization
After deployment, chatbots still need to be constantly optimized and supervised. Our ability to track chatbot efficiency and improve response accuracy by adjusting them is made possible using real-time analytics, chatbot user feedback, and AI-powered insights. The chatbot can adapt to and improve based on user interactions by introducing automatic learning mechanisms. Our ongoing support and maintenance guarantee that your AI chatbot stays up-to-date is scalable, and aligns with your business objectives.
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FAQ
Still have questions?
Can I create my own AI like ChatGPT?
Yes, but constructing a language model like ChatGPT involves using vast computational resources, massive databases, and machine learning specialists professionals. OpenAI, on the other hand, trains models with extensive internet data and offers businesses the possibility of creating their own bots by initially setting up pre-trained AI models and later fine-tuning them to their needs. Evinent is a chatbot app development company specializing in developing custom AI chatbots that meet the needs of different industries.
How long does it take to train an AI chatbot?
The timeline depends on the complexity of the chatbot, the amount of training data, and the necessary AI capabilities. A basic rule-based chatbot can be developed in a few weeks, while an AI-driven conversational assistant with machine learning might take several months to train and optimize. Factors such as intent recognition, multilingual support, and integrations can prolong development time, but our experience in AI chatbot development enables us to optimize the process effectively.
Which AI chatbot has no restrictions?
AI chatbots like ChatGPT, Bard, and Claude are the major AI chatting players, and they have ethical guidelines and restrictions to avoid misuse. Nevertheless, companies can reinvent customized AI chatbots that meet their demands with permission to use them in business and comply with industry regulations. At Evinent, our AI chatbots are designed to provide tailor-made, business-specific solutions and proficiently tackle security, compliance, and responsible AI usage.
What are the disadvantages of AI?
While highly efficient, AI chatbots have limitations. They lack human empathy, rely on data collection that raises privacy concerns and require significant investment in development and training. Additionally, they may struggle with complex or unexpected interactions. To address these challenges, we enhance AI with security measures, continuous optimization, and human oversight where necessary.
Is chatbot business profitable?
AI chatbots provide efficient automation at a low cost, so businesses can cut their customer service costs while offering timely responses and engagement. Companies benefiting from AI-fueled chatbots often increase customer retention, generate high-quality leads, and convert sales. With the skills delivered by Evinent in AI chatbot development, firms can create assistants who are wise enough to create higher incomes without increasing business costs.
Drop us a line
78%
Enterprise focus
20
Million users worldwide
100%
Project completion rate
15+
Years of experience