Secure data integration portal for healthcare data analysis and optimization

Healthcare

Project overview

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Industry

Healthcare

Client Location

Confidential

Provided Services

Web development, security review

Type of the Project

Web portal

Collaboration Model

Outsourcing

Duration

From 2016 to the present

Team Size

3 developers + project manager

Project business objectives

01

Build an expandable online medical coding tool for both healthcare providers and coding companies.

02

Choose the system that meets the company's business needs as a SaaS solution and on-premises deployment.

03

Upgrade the coding precision and deliver compliance to ensure the claim rejection reduction process and reimbursement procedures are optimized.

04

Improve the cooperation between physicians and medical coders by providing real-time communication tools.

05

Follow the data security and healthcare industry regulations related to compliance.

Process overview

Process overview

The Secure Medical Coding System was built following a plan involving separate stages and every step iteration. It was designed to be energy-efficient, scalable, and secure -the three most important points. The fundamental steps of the development process were as follows:

Concept Discussion & Business Process Analysis

Requirements Gathering

Development Planning & Iteration Strategy

Adaptive UI/UX Design

Agile Development Using Kanban

Ongoing Maintenance & Feature Enhancements

Enterprise-Level Security & Compliance

Concept Discussion & Business Process Analysis

Working in collaboration with the client allowed us to thoroughly familiarize ourselves with their business model, target audience, and main operational challenges.

Requirements Gathering

We outlined the computer's technical qualities, such as the target devices, expected system load, and compliance requirements.

Development Planning & Iteration Strategy

The development process was structured to encourage every iterative cycle to be an opportunity for continuous improvement and adjustments.

Adaptive UI/UX Design

We created a user-friendly, responsive interface that will improve ease of use and accessibility for medical coders, physicians, and administrators.

Agile Development Using Kanban

The system we've instilled was implemented using a Kanban method, including the flexibility we needed and efficient task management.

Ongoing Maintenance & Feature Enhancements

Once the initial release was done, we went on to fine-tune the whole thing by offering new features in line with user feedback.

Enterprise-Level Security & Compliance

We performed security audits and penetration tests in regular checks to guarantee the safety of the data and compliance with the regulations.

Concept Discussion & Business Process Analysis

Concept Discussion & Business Process Analysis

Working in collaboration with the client allowed us to thoroughly familiarize ourselves with their business model, target audience, and main operational challenges.

Requirements Gathering

Requirements Gathering

We outlined the computer's technical qualities, such as the target devices, expected system load, and compliance requirements.

Development Planning & Iteration Strategy

Development Planning & Iteration Strategy

The development process was structured to encourage every iterative cycle to be an opportunity for continuous improvement and adjustments.

Adaptive UI/UX Design

Adaptive UI/UX Design

We created a user-friendly, responsive interface that will improve ease of use and accessibility for medical coders, physicians, and administrators.

Agile Development Using Kanban

Agile Development Using Kanban

The system we've instilled was implemented using a Kanban method, including the flexibility we needed and efficient task management.

Ongoing Maintenance & Feature Enhancements

Ongoing Maintenance & Feature Enhancements

Once the initial release was done, we went on to fine-tune the whole thing by offering new features in line with user feedback.

Enterprise-Level Security & Compliance

Enterprise-Level Security & Compliance

We performed security audits and penetration tests in regular checks to guarantee the safety of the data and compliance with the regulations.

Challenges we faced and how we overcame them

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Сhallenge 1

Implementing Advanced Security Mechanisms

To achieve enterprise-level security, the system had multiple layers of authentication, SMS OTP, trusted devices, delegated authentication, and user browser verification. Reintegrating these security measures was very difficult while directing the user experience.

solution

We have implemented a multi-factor authentication (MFA) solution that perfectly balances security and convenience. Users can access the system safely and without friction through trusted device management and delegated authentication. A regular schedule of penetration tests and security audits has ensured that we align with all industry standards.

Сhallenge 2

Ensuring a Fully Responsive Design Across Various Devices

The system, which was expected to cope with all sorts of mobile devices, was to undergo thorough and constructive fine-tuning and testing.

solution

We adopted a mobile-first design approach, utilizing adaptive layouts and flexible UI components to ensure our site is accessible on any screen size. Cross-device testing was crucial in delivering the optimal user experience for desktop and mobile users, reducing display issues and speed limitations.

Key security measures

Key security measures

The Medical System was built with an emphasis on safeguarding sensitive healthcare information, ensuring compliance with industry policies, and user privacy protection to user privacy. The following security measures were carried out:

SMS OTP (One-Time Password)

We added an additional layer of authentication to verify user identity during login.

Trusted Devices

Device recognition was implemented to allow only authorized devices to access the system.

Delegated Authentication

Integrated in such a way as to simplify secure authentication through trusted third-party services.

User Browser Verification

Implemented browser-based security checks to prevent unauthorized access.

End-to-End Encryption

All communication and sensitive data were encrypted to protect against interception or breaches.

Periodic Security Reviews

Carried out regular security examinations to prioritize and fix potential threats.

Penetration Testing

Performed periodic penetration testing to evaluate the robustness of the system’s security architecture.

Technology stack

Features

01

Medical Coding

This software supports complex medical coding flows, enabling the accurate assignment of medical codes based on patient records, physician notes, and lab results. It also allows coders and physicians to collaborate efficiently, ensuring proper code assignment and compliance.

02

Real-Time Notifications & Notes

Real-time notifications have been integrated to inform coders and physicians about all the updates, reviews, or requests. In-app notes and comments are enabled for better communication and tracking of changes.

03

Adaptive & Responsive UI

Engineered to work flawlessly on equipment like laptops, tablets, and smartphones. It provides a simple and user-friendly approach that grants professionals the comfort of working from any place.

04

Multi-factor authentication (MFA)

With SMS OTP, trusted devices, and delegated authentication.

05

Role-based access control (RBAC)

To define user permissions for coders, physicians, and IT administrators.

06

Browser verification and encryption

To prevent unauthorized access and data breaches.

07

Easy-to-Deploy Infrastructure

We built it as a flexible solution, available both as a SaaS platform and for on-premises deployment to meet various business needs.

08

Well-Documented & Maintainable Architecture

Our engineers provided excellent documentation that made its future and maintenance much more manageable. Also, it supports the most advanced security measures, reducing any possible harm and keeping the system whole and sound.

Impact on company’s business growth

The Medical Coding System improved operational efficiency by delivering a fast, always-ready medical coding solution. It wore along with professionals' screens, and instant alarms about the job brought the utmost efficiency to the work. The system’s strong security measures additionally strengthened the trust of the data and its related people, thus positively influencing business performance and customer retention.

Expanded User Base

The platform supports a diverse range of users, including physicians, medical coders, billing experts, IT specialists, and even patients, enabling broader market penetration.

Better Business Alignment

The client now provides robust tools to address the specific needs of hospitals, insurance companies, and patients, strengthening its position in the healthcare industry.

Better compatibility

By synchronizing data from external medical systems, the client’s platform now integrates better with existing healthcare workflows and other systems, reducing manual effort.

Improved User Experience

The addition of a third-party support chat solution has improved customer service and technical support, fostering higher user satisfaction.

Project results

The final product is a responsive, steady, and riskless solution that can be used by multiple users simultaneously. It effectively manages medical coding workflows, introduces real-time notifications and notes, and ensures enterprise-level security through state-of-the-art authentication methods. Its ease of deployment and detailed documentation make maintenance and future feature additions straightforward.

Deliverables

High-Performance System

This makes the system fast and scalable, and it can operate satisfactorily even with large datasets.

Responsive & Adaptive UI

Designed to work across various devices, providing a seamless user experience.

Real-Time Notifications & Collaboration

The system is designed to be the most advanced and best on the market. The product aims to establish a strong connection between medical coders and physicians.

Enterprise-Level Security

The system provides security solutions such as a variety of secure log-in options and data encryption strategies to make sure the secure communication is not compromised.

Scalable & Easy Deployment

Available as both a SaaS solution and an on-premises system, adapting to different business needs.

Well-Documented Architecture

Comprehensive technical documentation ensures easy maintenance and future scalability.

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78%

Enterprise focus

20

Million users worldwide

100%

Project completion rate

15+

Years of experience

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