Web-based chatbot for automated candidate
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Project overview
Industry
Client Location
Recognition
Provided Services
Type of Project
Collaboration Model
Duration
Team Size
Screening
The client approached us to simplify the initial stage of candidate selection, as HR managers spent too much time manually collecting contact details, appraising the applicants, and scheduling interviews. To solve the issue, we created a web-based chatbot that allows candidates to apply for vacant positions, answer pre-screening questions, and schedule interviews without human assistance. The chatbot collects and transfers all the necessary data to the company's internal system, decreasing the HR workload.
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Project business objectives
Optimize recruitment workflows
Using chatbots for onboarding, talent management, and candidate interaction will enable you to lessen the manpower needed to deal with requests.
Increase engagement and response rates
Use automated reminders and follow-ups to ensure candidates stay informed about interview schedules, training sessions, and document submission deadlines.
Reduce operational costs
Lower the need for manual intervention in early recruitment stages, allowing HR teams to focus on high-value tasks.
Improve hiring efficiency
Minimize the time HR managers spend on preliminary candidate assessment by integrating an automated chatbot system.
Accelerate feedback collection
Facilitate real-time feedback from candidates on interviews and training processes to improve hiring strategies.
Why did the client choose us?
The client selected our team for several core reasons. The integration compatibility was an excellent benefit for our client. As we had already created their recruitment system, we could design a chatbot that perfectly functioned on their hardware and resembled their technology.
Past experience also played a role. The client had previously worked with us and was confident in our ability to deliver a reliable solution.
Additionally, they wanted the chatbot to work with a specific communication provider that offered reasonable pricing and conditions. We ensured the system met this requirement, making it easy for them to use their preferred service.
System Architecture and Planning
Admin Portal Development
Chatbot Business Logic Implementation
Integration with the Recruitment System
Testing and Refinements
Deployment and Support
We initially set up and designed the root set of the chatbot and administrator panel. This step required designing the system's structure, database models, and main workflows to achieve scalability and reliability.
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A web interface was created for HR managers to configure chatbot settings, monitor candidate communications, and manage recruitment data. The focus was on usability, so the HR teams' main priority was to keep the system as simple as possible.
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The chatbot was developed to guide candidates through the application process, collect relevant information, and schedule interviews. We focused on creating structured and intuitive conversation flows to ensure a smooth user experience.
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To automate the candidate management process, the chatbot was linked to the company's internal HR system. This integration guaranteed that all the collected data was sent without human intervention, lowering data input errors and errors at these points.
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Before its deployment, the chatbot underwent multiple testing phases, including functional testing, user acceptance testing, and load testing. The client gave feedback, and we corrected the bugs in the conversation flows. System performance was the best improvement we could make.
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Following a successful test, the chatbot was launched, and the client HR team was given appropriate training. The system performance was still under our control, and we dealt with the faults and made changes resulting from real-life usage.
System Architecture and Planning
We initially set up and designed the root set of the chatbot and administrator panel. This step required designing the system's structure, database models, and main workflows to achieve scalability and reliability.
Admin Portal Development
A web interface was created for HR managers to configure chatbot settings, monitor candidate communications, and manage recruitment data. The focus was on usability, so the HR teams' main priority was to keep the system as simple as possible.
Chatbot Business Logic Implementation
The chatbot was developed to guide candidates through the application process, collect relevant information, and schedule interviews. We focused on creating structured and intuitive conversation flows to ensure a smooth user experience.
Integration with the Recruitment System
To automate the candidate management process, the chatbot was linked to the company's internal HR system. This integration guaranteed that all the collected data was sent without human intervention, lowering data input errors and errors at these points.
Testing and Refinements
Before its deployment, the chatbot underwent multiple testing phases, including functional testing, user acceptance testing, and load testing. The client gave feedback, and we corrected the bugs in the conversation flows. System performance was the best improvement we could make.
Deployment and Support
Following a successful test, the chatbot was launched, and the client HR team was given appropriate training. The system performance was still under our control, and we dealt with the faults and made changes resulting from real-life usage.
Key security measures
To ensure the security of candidate and company data, the following measures were implemented
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SQL Injection Prevention
Input validation and parameterized queries were used to prevent unauthorized database access.
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SSRF Attack Mitigation
A specialized data sanitizer was implemented to filter incoming requests and block potential threats.
Technology stack
Frontend
Backend
Database
Features
Candidate Application via Web Chatbot
Applicants can register for vacant jobs directly in a chatbot that is well-equipped to understand human language and can also be considered a self-service robot for the HR department.
Automated Interview Scheduling
The chatbot helps all candidates select the available time slots for an interview, minimizing the need for HR coordination.
Post-Interview Feedback
Candidates can provide feedback on their interview experience, helping HR teams improve the hiring process.
Feedback Collection on Training
The system gathers input from candidates regarding their training experience and provides insights for management.
Document Submission Reminders
Automated messages notify candidates about required paperwork for employment.
Project results
The final product is a web-based chatbot system. It plays a crucial role in the company's recruitment platform, enabling HR managers to streamline manual tasks such as data collection, interview scheduling, and candidate assessment. Candidates can apply for jobs and select interview times, ensuring secure data transfer and efficient candidate management.
Deliverables
Admin Portal for HR Managers
An admin panel where HR teams can manage chatbot settings, track candidate interactions, and oversee recruitment activities.
Web Chatbot for Candidates
One of the features of a chatbot is the applicant's possibility to apply for a job, supply all the required information, and fix the time slot of the interviews without HR participation.
Automated Interview Scheduling
Applicants get to select an appropriate date and time for their interviews, thus streamlining the whole process.
Data Integration with Recruitment System
All the data is sent directly to the employee’s internal system.
Security Measures
Protection against SQL injections and SSRF attacks through input sanitization and database security protocols.
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78%
Enterprise focus
20
Million users worldwide
100%
Project completion rate
15+
Years of experience